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We offer a 30-day return policy from the date your order is delivered. To qualify, items must be unused, in their original condition, and include the original packaging and proof of purchase. To start a return, contact our support team at sales@bangleds.com. Please note that returns sent without prior authorization will not be accepted, and custom or personalized orders are non-refundable unless defective or incorrect.

If the return is due to a defective item, wrong item received, or shipping damage, BangLeds will cover the return shipping cost entirely. For all other returns, customers are responsible for return shipping fees.

Once your return is received and inspected, refunds are typically processed within 3–7 business days back to your original payment method. Depending on your bank or payment provider, it may take additional time for the funds to appear in your account.

Yes — exchanges are available for eligible orders. If you ordered the wrong design or vehicle fitment, contact us at sales@bangleds.com as soon as possible and we'll help arrange an exchange. We recommend verifying compatibility before ordering — our support team is happy to confirm fitment for you before purchase.

The following items cannot be returned: custom logo orders, personalized products, sale or clearance items, and gift cards. If you're unsure whether your item qualifies, contact us before initiating a return.

Inspect your package upon arrival. If your order arrives damaged or defective, contact us immediately at sales@bangleds.com with photos of the issue and we'll make it right as fast as possible.

Orders can only be canceled before shipment. Since many orders are processed quickly for same-day shipping, cancellation requests must be submitted as soon as possible. Email us at sales@bangleds.com immediately after placing your order if you need to cancel.

Once a package is marked delivered by the carrier, BangLeds is not responsible for lost or stolen packages. However, we'll do our best to help — contact us and we'll assist you in filing a carrier claim and locating the shipment.

Yes. Most BangLeds puddle lights are designed for a true plug-and-play installation with no cutting or wiring required. Simply remove the factory puddle light from your door, disconnect it, and plug in your BangLeds light in its place.

Each product listing includes compatible vehicle years and models. If you're unsure about fitment, contact us before ordering and we'll verify compatibility for you — we'd rather confirm upfront than have you deal with a return.

BangLeds uses ultra-bright LED projection technology with sharp, high-definition logo output designed for maximum visibility both day and night. The projection is crisp and vivid — a noticeable upgrade over factory or generic aftermarket puddle lights.

No. Our lights are built using upgraded projection lenses and high-quality LEDs designed for long-lasting clarity and performance. The design is permanently laser-etched into real glass — it will never fade, peel, yellow, or distort over time.

Yes — we offer custom logo puddle lights for select orders. Upload your own logo, initials, business name, or artwork and we'll laser-etch it onto a glass lens for a completely one-of-a-kind projection. Contact us for custom design requests or personalized projections.

BangLeds is built around quality and speed. We offer same-day shipping for orders placed before 5 PM EST, worldwide delivery, premium ultra-bright projection, OEM-style fitment, and high-definition glass projection lenses that outlast cheap plastic alternatives. Every order is inspected before it leaves our facility, and our support team is fast and responsive when you need us.

BangLeds puddle lights are designed for quick plug-and-play installation. Most installs take 5–15 minutes total using basic hand tools only — no cutting or rewiring required for most vehicles. Simply remove the factory puddle light, disconnect it, and plug in your new BangLeds projection light.

No — most customers install them at home themselves. If you're comfortable using a trim tool or small flathead screwdriver, installation is usually very straightforward. Professional installation is always an option if preferred, but it's not required.

In most cases, no. BangLeds puddle lights are aftermarket plug-and-play accessories that typically do not interfere with factory vehicle systems. Under the Magnuson-Moss Warranty Act, manufacturers generally cannot void your warranty simply for installing aftermarket accessories. However, vehicle warranties can vary by manufacturer and dealership, so we recommend consulting your dealer if you have specific concerns.

If the projection appears upside down, blurry, dim, or misaligned, try removing the light, rotating or reseating the module correctly, and ensuring the connector is fully plugged in. Also verify compatibility with your specific vehicle. If the issue continues, contact our support team at sales@bangleds.com with photos or a video — we'll troubleshoot with you and replace the unit if it's defective.

No. No coding, programming, or dealership activation is required for most vehicles. Simply plug in and go.

Our lights are designed to work seamlessly with factory systems and most vehicles will not experience warning lights or error codes. If you have concerns about a specific make or model, feel free to contact us before ordering.

Yes. BangLeds puddle lights are fully sealed and designed to handle rain, moisture, and normal outdoor conditions. The housing is built to OEM standards, the same spec as your factory lights.

Yes — many vehicles support puddle lights on all four doors depending on factory configuration. Check your specific vehicle listing for full compatibility details.

Most installations only require a plastic trim removal tool, a small flathead screwdriver, and a clean microfiber cloth. No special equipment or technical expertise needed.

Yes — installation videos and guides are available for many vehicle models. Contact us if you need help locating instructions specific to your car and we'll point you in the right direction.

BangLeds uses high-quality LED components designed for long lifespan and daily use. Under normal conditions, the lights are built to last for years without any degradation in brightness or projection quality.

BangLeds products are backed by a limited warranty against manufacturing defects and functional failures under normal use. This covers LED failure, projection defects, and manufacturing-related issues. Contact our support team and we'll work to resolve the issue quickly. Proof of purchase is required for all warranty claims.

Warranty coverage periods may vary by product type. Contact our support team at sales@bangleds.com if you have questions regarding specific product coverage.

The warranty does not cover physical damage from improper installation, water damage caused by misuse or modifications, normal wear and tear, cosmetic damage after installation, damage from accidents or unauthorized modifications, or incorrect vehicle fitment ordered by the customer. Custom or personalized products may not qualify for warranty replacement unless defective upon arrival.

Email us at sales@bangleds.com with your order number, full name, photos or videos showing the issue, and a brief description of the problem. Our support team will review your claim and provide next steps as quickly as possible.

In some cases, yes. Our team may request the defective item be returned for inspection before issuing a replacement or refund. We'll let you know what's needed when you submit your claim.

Approved warranty claims may qualify for a replacement product, store credit, or a refund where applicable. Resolution options are determined based on the nature of the issue and product availability.

Yes. Unauthorized modifications, disassembly, or tampering may void warranty coverage. If you're experiencing an issue, contact us first — don't open the unit.

If the issue is confirmed as a manufacturing defect, BangLeds may cover replacement shipping costs depending on the situation and your location. This will be communicated when your claim is reviewed.

If your order arrives damaged, contact us within 48 hours of delivery with photos of the packaging and product so we can assist immediately.

Orders can only be modified or canceled before shipment. Since many orders are processed quickly for same-day shipping, contact us at sales@bangleds.com as soon as possible. Once an order has shipped, you'll need to use our 30-day return process instead.

If you entered the wrong shipping address, contact us immediately before your order ships. Once shipped, BangLeds is not responsible for packages sent to incorrectly entered addresses, so it's important to act quickly.

We're sorry about that. Email us at sales@bangleds.com with your order number and a photo of what you received. We'll ship the correct item immediately and cover all return shipping costs for the incorrect item — this is entirely on us.

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. All transactions are processed securely through Shopify Payments with SSL encryption.